Fast food and counter workers
SOC Code: 35-3023
Fast food and counter workers carries a 38% AI exposure score (Medium automation risk), with a median annual wage of $30,480 and +6.1% projected employment growth from 2024 to 2034 (BLS), affecting approximately 3,796,000 workers. Full task breakdown, skills, and employer data are below.
Proportion of tasks susceptible to AI automation (O*NET analysis)
At 38% AI exposure, Fast food and counter workers sits 1 points above the 37.2% average across 832 U.S. occupations - more exposed than 63% of them. Most of its core tasks still require human judgment.
Career outlook score
40/100
Fast food and counter workers, weighted across 3 of 3 tracked dimensions
A weighted composite of median wage, projected growth, and AI-automation security (inverted exposure), each benchmarked against every other tracked occupation. It describes this occupation's standing across those three dimensions, not a guarantee of future outcomes.
- Median wage F $30,480
Annual median wage, percentile rank vs all tracked occupations
- Projected growth A- +6.1%
Projected employment change, 2024-2034, BLS Employment Projections
- AI exposure (inverted) F 38% exposure
Lower O*NET task-automability scores lower risk; this dimension scores security, not exposure
Home health and personal care aides is #1 of 832 occupations by employment (4.3M, AI exposure rank #392 at 35%) vs. Bookkeeping, accounting, and auditing clerks #1 by AI task exposure (95%, employment rank #17 at 1.6M).
Automation-risk inventory
Exclusive cut of 832 occupations by PlainWorkforce automation-risk band. Orthogonal to the continuous AI-exposure distribution chart below and to this occupation's single risk badge, this is the corpus band mix, with Fast food and counter workers in the Medium band.
Credential × growth standing
Open entry with non-declining BLS pace
Fast food and counter workers keeps an No credential bar (109 of 832) and sits in Average (378 of 832). Lower formal gates with a non-shrinking employment line - skill and AI desks matter more than credentials here.
Where Fast food and counter workers sits among all occupations
AI-exposure score distribution across 832 U.S. occupations (O*NET task analysis). This occupation is marked in rose.
Where Fast food and counter workers sits by AI exposure
AI-exposure score distribution across U.S. occupations (O*NET task analysis)
38% Around the middle lower than 37% of 832 occupations
Occupations, banded by AI-exposure score
Each bar is a band; taller bars hold more occupations. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source O*NET task data (U.S. Department of Labor) · BLS 2024–2034
Source: O*NET task data (U.S. Department of Labor); AI-exposure scores are PlainWorkforce's analysis. As of BLS 2024–2034.
Fast food and counter workers vs. its occupational neighbors
AI exposure (horizontal) vs projected 2024–2034 growth (vertical) for occupations in the same SOC group. Fast food and counter workers is marked in rose; the top-left corner is the most future-proof.
Source: BLS Employment Projections 2024–2034 (growth) and O*NET (AI-exposure analysis by PlainWorkforce).
Employment Projections
Where This Score Comes From
Fast food and counter workers's Medium automation-risk tier is computed from O*NET Database 30.0 task-level analysis, where each documented task the occupation performs is evaluated against current generative AI, robotic process automation, and machine-learning capabilities. A score below 40% reflects tasks anchored in physical dexterity, unstructured environments, or high-touch human interaction that current AI cannot reliably replicate.
The employment, wage, and education figures above come from a second, separate federal source: BLS Employment Projections 2024–2034, matched to the O*NET task data by Standard Occupational Classification (SOC 35-3023) code, with the wage figure cross-validated against the BLS Occupational Employment and Wage Statistics (OEWS) May 2024 survey. BLS figures are presented exactly as published, with no adjustment on our part; the SOC-code match is what lets Fast food and counter workers be compared directly against every other tracked occupation on the same basis, not just roles that happen to share a job title.
For career planners, this profile should be read alongside the task, skill, and knowledge breakdowns below and the list of employers whose workforce composition includes Fast food and counter workers. Adjacent occupations shown further down offer lateral moves that preserve industry knowledge while potentially reducing exposure.
Education & Entry Requirements
Top Tasks (O*NET)
- 1. Receive and process customer payments.
- 2. Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- 3. Take customer orders and convey them to other employees for preparation.
- 4. Clean or sanitize work areas, utensils, or equipment.
- 5. Accept payment from customers, and make change as necessary.
- 6. Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- 7. Perform personnel activities, such as supervising and training employees.
- 8. Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- 9. Describe menu items to customers, or suggest products that might appeal to them.
- 10. Clean service or seating areas.
Key Skills Required
- Active Listening
- Speaking
- Service Orientation
- Social Perceptiveness
- Reading Comprehension
- Monitoring
- Coordination
- Critical Thinking
- Persuasion
- Operation and Control
Knowledge Areas
- Customer and Personal Service
- English Language
- Sales and Marketing
- Food Production
- Administration and Management
- Mathematics
- Computers and Electronics
- Personnel and Human Resources
- Communications and Media
- Public Safety and Security
Frequently Asked Questions
Will AI replace Fast food and counter workers?
Fast food and counter workers has an AI exposure score of 38%, indicating a medium level of automation risk. The majority of tasks in this role require human judgment, creativity, or physical presence that AI cannot easily replicate.
What is the job outlook for Fast food and counter workers?
According to BLS Employment Projections 2024-2034, Fast food and counter workers is projected to grow by 6.1% over the decade. Current employment stands at approximately 3,796,000 workers.
What skills are needed for Fast food and counter workers?
Key skills for Fast food and counter workers include Active Listening, Speaking, Service Orientation, and others. Typical entry-level education is No formal educational credential.
How much do Fast food and counter workers earn?
The median annual wage for Fast food and counter workers is $30,480, according to BLS Occupational Employment and Wage Statistics (May 2024). Actual earnings vary by location, experience, industry, and employer. The BLS publishes detailed wage percentiles by region in its Occupational Employment and Wage Statistics program.
What education is required for Fast food and counter workers?
The typical entry-level education for Fast food and counter workers is No formal educational credential. Employers generally expect None of related work experience. On-the-job training typically involves Short-term on-the-job training. Requirements can vary by employer and specialization.
Which companies employ Fast food and counter workers?
Fast food and counter workers roles exist across many industries and employers. Workforce composition is estimated from BLS industry-occupation employment distributions matched to SEC-registered public companies.
AI Exposure Rating
Medium automation risk based on 10 analyzed tasks. Most tasks require human judgment and are resistant to automation.
Nationwide occupations with similar workforce profiles
Two data-derived peer sets for Fast food and counter workers: AI-exposure neighbors and BLS 2034 growth neighbors (distinct comparison neighborhoods, cross-occupation).
Similar AI exposure score
Nearest O*NET task-automability scores nationwide (38% here).
- Adhesive bonding machine operators and tenders · AI exposure 38%
- Coaches and scouts · AI exposure 38%
- Computer and information systems managers · AI exposure 38%
- Door-to-door sales workers, news and street vendors, and related workers · AI exposure 38%
Similar projected growth (2024–2034)
Nearest BLS employment change rates nationwide (+6.1% here).
- Aerospace engineers · growth +6.1%
- Psychiatrists · growth +6.1%
- Transportation, storage, and distribution managers · growth +6.1%
- Entertainers and performers, sports and related workers, all other · growth +6.0%
Peers are nearest-neighbor matches on published BLS + O*NET metrics among occupations with ≥10,000 workers in 2024; corpus ranks above sort the full tracked set.
Related Occupations
Showing 6 of 11 occupations with a comparable automation-risk profile.
What to do with this
Use Fast food and counter workers' numbers above to compare, not just read in isolation.
- Compare Fast food and counter workers side by side against another occupation on wage, growth, and AI exposure. Workforce comparison tool
- Understand how the AI exposure score above is actually calculated before treating it as a verdict. Reading AI exposure scores
- See the full ranked list of occupations with the lowest automation exposure nationwide. Safest occupations from AI
AI exposure scores estimate task automatability from O*NET data; they are not a certainty of job loss, and BLS growth projections are estimates, not guarantees.
Data sources: Bureau of Labor Statistics Employment Projections 2024–2034 and O*NET Database 30.0. Employment figures are rounded. Wage data from BLS Occupational Employment Statistics (OES).