Dispatchers, except police, fire, and ambulance
SOC Code: 43-5032
Dispatchers, except police, fire, and ambulance carries a 42% AI exposure score (High automation risk), with a median annual wage of $48,880 and -0.9% projected employment growth from 2024 to 2034 (BLS), affecting approximately 218,700 workers. Full task breakdown, skills, and employer data are below.
Proportion of tasks susceptible to AI automation (O*NET analysis)
At 42% AI exposure, Dispatchers, except police, fire, and ambulance sits 5 points above the 37.2% average across 832 U.S. occupations - more exposed than 75% of them. Most of its core tasks still require human judgment.
Career outlook score
29/100
Dispatchers, except police, fire, and ambulance, weighted across 3 of 3 tracked dimensions
A weighted composite of median wage, projected growth, and AI-automation security (inverted exposure), each benchmarked against every other tracked occupation. It describes this occupation's standing across those three dimensions, not a guarantee of future outcomes.
- Median wage F $48,880
Annual median wage, percentile rank vs all tracked occupations
- Projected growth F -0.9%
Projected employment change, 2024-2034, BLS Employment Projections
- AI exposure (inverted) F 42% exposure
Lower O*NET task-automability scores lower risk; this dimension scores security, not exposure
Home health and personal care aides is #1 of 832 occupations by employment (4.3M, AI exposure rank #392 at 35%) vs. Bookkeeping, accounting, and auditing clerks #1 by AI task exposure (95%, employment rank #17 at 1.6M).
Automation-risk inventory
Exclusive cut of 832 occupations by PlainWorkforce automation-risk band. Orthogonal to the continuous AI-exposure distribution chart below and to this occupation's single risk badge, this is the corpus band mix, with Dispatchers, except police, fire, and ambulance in the High band.
Credential × growth standing
Open entry with non-declining BLS pace
Dispatchers, except police, fire, and ambulance keeps an HS / some college bar (333 of 832) and sits in Slow growth (245 of 832). Lower formal gates with a non-shrinking employment line - skill and AI desks matter more than credentials here.
Where Dispatchers, except police, fire, and ambulance sits among all occupations
AI-exposure score distribution across 832 U.S. occupations (O*NET task analysis). This occupation is marked in rose.
Where Dispatchers, except police, fire, and ambulance sits by AI exposure
AI-exposure score distribution across U.S. occupations (O*NET task analysis)
42% Around the middle lower than 25% of 832 occupations
Occupations, banded by AI-exposure score
Each bar is a band; taller bars hold more occupations. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source O*NET task data (U.S. Department of Labor) · BLS 2024–2034
Source: O*NET task data (U.S. Department of Labor); AI-exposure scores are PlainWorkforce's analysis. As of BLS 2024–2034.
Dispatchers, except police, fire, and ambulance vs. its occupational neighbors
AI exposure (horizontal) vs projected 2024–2034 growth (vertical) for occupations in the same SOC group. Dispatchers, except police, fire, and ambulance is marked in rose; the top-left corner is the most future-proof.
Source: BLS Employment Projections 2024–2034 (growth) and O*NET (AI-exposure analysis by PlainWorkforce).
Employment Projections
Where This Score Comes From
Dispatchers, except police, fire, and ambulance's High automation-risk tier is computed from O*NET Database 30.0 task-level analysis, where each documented task the occupation performs is evaluated against current generative AI, robotic process automation, and machine-learning capabilities. A score in the 40–70% range indicates meaningful automation pressure on specific task categories, but the role as a whole still requires human judgment for coordination, exception handling, or client interaction.
The employment, wage, and education figures above come from a second, separate federal source: BLS Employment Projections 2024–2034, matched to the O*NET task data by Standard Occupational Classification (SOC 43-5032) code, with the wage figure cross-validated against the BLS Occupational Employment and Wage Statistics (OEWS) May 2024 survey. BLS figures are presented exactly as published, with no adjustment on our part; the SOC-code match is what lets Dispatchers, except police, fire, and ambulance be compared directly against every other tracked occupation on the same basis, not just roles that happen to share a job title.
For career planners, this profile should be read alongside the task, skill, and knowledge breakdowns below and the list of employers whose workforce composition includes Dispatchers, except police, fire, and ambulance. Adjacent occupations shown further down offer lateral moves that preserve industry knowledge while potentially reducing exposure.
Education & Entry Requirements
Top Tasks (O*NET)
- 1. Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- 2. Prepare daily work and run schedules.
- 3. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- 4. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- 5. Oversee all communications within specifically assigned territories.
- 6. Receive or prepare work orders.
- 7. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- 8. Arrange for necessary repairs to restore service and schedules.
- 9. Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- 10. Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
Key Skills Required
- Active Listening
- Speaking
- Monitoring
- Coordination
- Reading Comprehension
- Time Management
- Writing
- Critical Thinking
- Social Perceptiveness
- Service Orientation
Knowledge Areas
- Customer and Personal Service
- Public Safety and Security
- Administration and Management
- Administrative
- English Language
- Transportation
- Personnel and Human Resources
- Computers and Electronics
- Education and Training
- Psychology
Frequently Asked Questions
Will AI replace Dispatchers, except police, fire, and ambulance?
Dispatchers, except police, fire, and ambulance has an AI exposure score of 42%, indicating a high level of automation risk. Some tasks in this role can be augmented or partially automated by AI, but core responsibilities require human judgment.
What is the job outlook for Dispatchers, except police, fire, and ambulance?
According to BLS Employment Projections 2024-2034, Dispatchers, except police, fire, and ambulance is projected to decline by 0.9% over the decade. Current employment stands at approximately 218,700 workers.
What skills are needed for Dispatchers, except police, fire, and ambulance?
Key skills for Dispatchers, except police, fire, and ambulance include Active Listening, Speaking, Monitoring, and others. Typical entry-level education is High school diploma or equivalent.
How much do Dispatchers, except police, fire, and ambulance earn?
The median annual wage for Dispatchers, except police, fire, and ambulance is $48,880, according to BLS Occupational Employment and Wage Statistics (May 2024). Actual earnings vary by location, experience, industry, and employer. The BLS publishes detailed wage percentiles by region in its Occupational Employment and Wage Statistics program.
What education is required for Dispatchers, except police, fire, and ambulance?
The typical entry-level education for Dispatchers, except police, fire, and ambulance is High school diploma or equivalent. Employers generally expect None of related work experience. On-the-job training typically involves Moderate-term on-the-job training. Requirements can vary by employer and specialization.
Which companies employ Dispatchers, except police, fire, and ambulance?
Dispatchers, except police, fire, and ambulance roles exist across many industries and employers. Workforce composition is estimated from BLS industry-occupation employment distributions matched to SEC-registered public companies.
AI Exposure Rating
High automation risk based on 10 analyzed tasks. A moderate share of tasks may be augmented by AI tools.
Nationwide occupations with similar workforce profiles
Two data-derived peer sets for Dispatchers, except police, fire, and ambulance: AI-exposure neighbors and BLS 2034 growth neighbors (distinct comparison neighborhoods, cross-occupation).
Similar AI exposure score
Nearest O*NET task-automability scores nationwide (42% here).
- Career/technical education teachers, postsecondary · AI exposure 42%
- Flight attendants · AI exposure 42%
- Hairdressers, hairstylists, and cosmetologists · AI exposure 42%
- Meter readers, utilities · AI exposure 42%
Similar projected growth (2024–2034)
Nearest BLS employment change rates nationwide (-0.9% here).
- Computer, automated teller, and office machine repairers · growth -0.9%
- Automotive and watercraft service attendants · growth -1.0%
- Construction and building inspectors · growth -0.8%
- Electrical and electronics repairers, commercial and industrial equipment · growth -0.8%
Peers are nearest-neighbor matches on published BLS + O*NET metrics among occupations with ≥10,000 workers in 2024; corpus ranks above sort the full tracked set.
Related Occupations
Showing 6 of 24 occupations with a comparable automation-risk profile.
What to do with this
Use Dispatchers, except police, fire, and ambulance's numbers above to compare, not just read in isolation.
- Compare Dispatchers, except police, fire, and ambulance side by side against another occupation on wage, growth, and AI exposure. Workforce comparison tool
- Understand how the AI exposure score above is actually calculated before treating it as a verdict. Reading AI exposure scores
- See the full ranked list of occupations with the lowest automation exposure nationwide. Safest occupations from AI
AI exposure scores estimate task automatability from O*NET data; they are not a certainty of job loss, and BLS growth projections are estimates, not guarantees.
Data sources: Bureau of Labor Statistics Employment Projections 2024–2034 and O*NET Database 30.0. Employment figures are rounded. Wage data from BLS Occupational Employment Statistics (OES).