First-line supervisors of gambling services workers
SOC Code: 39-1013
First-line supervisors of gambling services workers carries a 45% AI exposure score (High automation risk), with a median annual wage of $61,590 and +2.0% projected employment growth from 2024 to 2034 (BLS), affecting approximately 32,500 workers. Full task breakdown, skills, and employer data are below.
Proportion of tasks susceptible to AI automation (O*NET analysis)
AI Exposure vs Industry Growth
Total occupations tracked
832
Covering all SOC major groups
Data currency
2024
BLS Employment Projections
AI exposure avg
40%
Fleet-wide median across all roles
Composite score weighing O*NET task data completeness, BLS projection methodology, and cross-validation with employer risk grades.
Employment Projections
Occupation Insight
First-line supervisors of gambling services workers (SOC 39-1013) carries an AI exposure score of 45%, placing it in the High automation-risk tier. This score is computed from O*NET Database 30.0 task-level analysis, where each task an occupation performs is evaluated against current generative AI, robotic process automation, and machine-learning capabilities. A score in the 40–70% range indicates meaningful automation pressure on specific task categories, but the role as a whole still requires human judgment for coordination, exception handling, or client interaction.
The economic context matters alongside the risk score. BLS counted approximately 32,500 workers in this occupation in 2024, and projects a +2.0% change through 2034 — modest growth that keeps the occupation viable even as tasks evolve. Median annual compensation stands at $61,590, reflecting both skill scarcity and the value employers place on the tasks that remain difficult to automate. Entry typically requires High school diploma or equivalent, plus Less than 5 years of related experience.
For career planners, this profile should be read alongside the task, skill, and knowledge breakdowns below and the list of employers whose workforce composition includes First-line supervisors of gambling services workers. Adjacent occupations shown further down offer lateral moves that preserve industry knowledge while potentially reducing exposure. Pair the AI exposure score with the BLS employment projection and wage percentiles above for a complete career assessment.
Education & Entry Requirements
Top Tasks (O*NET)
- 1. Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- 2. Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- 3. Perform paperwork required for monetary transactions.
- 4. Respond to and resolve patrons' complaints.
- 5. Greet customers and ask about the quality of service they are receiving.
- 6. Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- 7. Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- 8. Monitor payment of hand-delivered jackpots to ensure promptness.
- 9. Explain and interpret house rules, such as game rules or betting limits, for patrons.
- 10. Establish and maintain banks and table limits for each game.
Key Skills Required
- Monitoring
- Service Orientation
- Active Listening
- Speaking
- Reading Comprehension
- Critical Thinking
- Social Perceptiveness
- Time Management
- Writing
- Coordination
Knowledge Areas
- Customer and Personal Service
- Mathematics
- English Language
- Administration and Management
- Computers and Electronics
- Education and Training
- Economics and Accounting
- Public Safety and Security
- Sales and Marketing
- Personnel and Human Resources
Frequently Asked Questions
Will AI replace First-line supervisors of gambling services workers?
First-line supervisors of gambling services workers has an AI exposure score of 45%, indicating a high level of automation risk. Some tasks in this role can be augmented or partially automated by AI, but core responsibilities require human judgment.
What is the job outlook for First-line supervisors of gambling services workers?
According to BLS Employment Projections 2024-2034, First-line supervisors of gambling services workers is projected to grow by 2.0% over the decade. Current employment stands at approximately 32,500 workers.
What skills are needed for First-line supervisors of gambling services workers?
Key skills for First-line supervisors of gambling services workers include Monitoring, Service Orientation, Active Listening, and others. Typical entry-level education is High school diploma or equivalent.
How much do First-line supervisors of gambling services workers earn?
The median annual wage for First-line supervisors of gambling services workers is $61,590, according to BLS Occupational Employment and Wage Statistics (May 2024). Actual earnings vary by location, experience, industry, and employer. The BLS publishes detailed wage percentiles by region in its Occupational Employment and Wage Statistics program.
What education is required for First-line supervisors of gambling services workers?
The typical entry-level education for First-line supervisors of gambling services workers is High school diploma or equivalent. Employers generally expect Less than 5 years of related work experience. On-the-job training typically involves None. Requirements can vary by employer and specialization.
Which companies employ First-line supervisors of gambling services workers?
First-line supervisors of gambling services workers roles exist across many industries and employers. Workforce composition is estimated from BLS industry-occupation employment distributions matched to SEC-registered public companies.
AI Exposure Rating
High automation risk based on 10 analyzed tasks. A moderate share of tasks may be augmented by AI tools.
Related Occupations
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Data sources: Bureau of Labor Statistics Employment Projections 2024–2034 and O*NET Database 30.0. Employment figures are rounded. Wage data from BLS Occupational Employment Statistics (OES).