Ushers, lobby attendants, and ticket takers
SOC Code: 39-3031
Ushers, lobby attendants, and ticket takers carries a 48% AI exposure score (High automation risk), with a median annual wage of $31,150 and +1.2% projected employment growth from 2024 to 2034 (BLS), affecting approximately 121,700 workers. Full task breakdown, skills, and employer data are below.
Proportion of tasks susceptible to AI automation (O*NET analysis)
AI Exposure vs Industry Growth
Total occupations tracked
832
Covering all SOC major groups
Data currency
2024
BLS Employment Projections
AI exposure avg
40%
Fleet-wide median across all roles
Composite score weighing O*NET task data completeness, BLS projection methodology, and cross-validation with employer risk grades.
Employment Projections
Occupation Insight
Ushers, lobby attendants, and ticket takers (SOC 39-3031) carries an AI exposure score of 48%, placing it in the High automation-risk tier. This score is computed from O*NET Database 30.0 task-level analysis, where each task an occupation performs is evaluated against current generative AI, robotic process automation, and machine-learning capabilities. A score in the 40–70% range indicates meaningful automation pressure on specific task categories, but the role as a whole still requires human judgment for coordination, exception handling, or client interaction.
The economic context matters alongside the risk score. BLS counted approximately 121,700 workers in this occupation in 2024, and projects a +1.2% change through 2034 — modest growth that keeps the occupation viable even as tasks evolve. Median annual compensation stands at $31,150, reflecting both skill scarcity and the value employers place on the tasks that remain difficult to automate. Entry typically requires No formal educational credential, plus None of related experience.
For career planners, this profile should be read alongside the task, skill, and knowledge breakdowns below and the list of employers whose workforce composition includes Ushers, lobby attendants, and ticket takers. Adjacent occupations shown further down offer lateral moves that preserve industry knowledge while potentially reducing exposure. Pair the AI exposure score with the BLS employment projection and wage percentiles above for a complete career assessment.
Education & Entry Requirements
Top Tasks (O*NET)
- 1. Greet patrons attending entertainment events.
- 2. Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- 3. Count and record number of tickets collected.
- 4. Lead tours and answer visitors' questions about the exhibits.
- 5. Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- 6. Clean facilities.
- 7. Settle seating disputes or help solve other customer concerns.
- 8. Manage inventory or sale of artist merchandise.
- 9. Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- 10. Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Key Skills Required
- Social Perceptiveness
- Speaking
- Service Orientation
- Active Listening
- Coordination
- Persuasion
- Negotiation
- Reading Comprehension
- Critical Thinking
- Monitoring
Knowledge Areas
- Customer and Personal Service
- English Language
- Public Safety and Security
- Communications and Media
- Sales and Marketing
- Administration and Management
- Computers and Electronics
- Education and Training
- Economics and Accounting
- Mathematics
Frequently Asked Questions
Will AI replace Ushers, lobby attendants, and ticket takers?
Ushers, lobby attendants, and ticket takers has an AI exposure score of 48%, indicating a high level of automation risk. Some tasks in this role can be augmented or partially automated by AI, but core responsibilities require human judgment.
What is the job outlook for Ushers, lobby attendants, and ticket takers?
According to BLS Employment Projections 2024-2034, Ushers, lobby attendants, and ticket takers is projected to grow by 1.2% over the decade. Current employment stands at approximately 121,700 workers.
What skills are needed for Ushers, lobby attendants, and ticket takers?
Key skills for Ushers, lobby attendants, and ticket takers include Social Perceptiveness, Speaking, Service Orientation, and others. Typical entry-level education is No formal educational credential.
How much do Ushers, lobby attendants, and ticket takers earn?
The median annual wage for Ushers, lobby attendants, and ticket takers is $31,150, according to BLS Occupational Employment and Wage Statistics (May 2024). Actual earnings vary by location, experience, industry, and employer. The BLS publishes detailed wage percentiles by region in its Occupational Employment and Wage Statistics program.
What education is required for Ushers, lobby attendants, and ticket takers?
The typical entry-level education for Ushers, lobby attendants, and ticket takers is No formal educational credential. Employers generally expect None of related work experience. On-the-job training typically involves Short-term on-the-job training. Requirements can vary by employer and specialization.
Which companies employ Ushers, lobby attendants, and ticket takers?
Ushers, lobby attendants, and ticket takers roles exist across many industries and employers. Workforce composition is estimated from BLS industry-occupation employment distributions matched to SEC-registered public companies.
AI Exposure Rating
High automation risk based on 10 analyzed tasks. A moderate share of tasks may be augmented by AI tools.
Related Occupations
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Data sources: Bureau of Labor Statistics Employment Projections 2024–2034 and O*NET Database 30.0. Employment figures are rounded. Wage data from BLS Occupational Employment Statistics (OES).