First-line supervisors of personal service workers
SOC Code: 39-1022
First-line supervisors of personal service workers carries a 33% AI exposure score (Medium automation risk), with a median annual wage of $47,080 and +6.7% projected employment growth from 2024 to 2034 (BLS), affecting approximately 149,100 workers. Full task breakdown, skills, and employer data are below.
Proportion of tasks susceptible to AI automation (O*NET analysis)
At 33% AI exposure, First-line supervisors of personal service workers sits 4 points below the 37.2% average across 832 U.S. occupations - more exposed than 41% of them. Most of its core tasks still require human judgment.
Where First-line supervisors of personal service workers sits among all occupations
AI-exposure score distribution across 832 U.S. occupations (O*NET task analysis). This occupation is marked in rose.
First-line supervisors of personal service workers has ai exposure of 33%. Distribution: 1 occupations at 0-10%; 43 occupations at 10-20%; 184 occupations at 20-30%; 332 occupations at 30-40%; 158 occupations at 40-50%; 64 occupations at 50-60%; 29 occupations at 60-70%; 15 occupations at 70-80%; 5 occupations at 80-90%; 1 occupations at 90-100%.
Source: O*NET task data (U.S. Department of Labor); AI-exposure scores are PlainWorkforce's analysis. As of BLS 2024–2034.
First-line supervisors of personal service workers vs. its occupational neighbors
AI exposure (horizontal) vs projected 2024–2034 growth (vertical) for occupations in the same SOC group. First-line supervisors of personal service workers is marked in rose; the top-left corner is the most future-proof.
Source: BLS Employment Projections 2024–2034 (growth) and O*NET (AI-exposure analysis by PlainWorkforce).
Employment Projections
Occupation Insight
First-line supervisors of personal service workers (SOC 39-1022) carries an AI exposure score of 33%, placing it in the Medium automation-risk tier. This score is computed from O*NET Database 30.0 task-level analysis, where each task an occupation performs is evaluated against current generative AI, robotic process automation, and machine-learning capabilities. A score below 40% reflects tasks anchored in physical dexterity, unstructured environments, or high-touch human interaction that current AI cannot reliably replicate.
The economic context matters alongside the risk score. BLS counted approximately 149,100 workers in this occupation in 2024, and projects a +6.7% change through 2034 - modest growth that keeps the occupation viable even as tasks evolve. Median annual compensation stands at $47,080, reflecting both skill scarcity and the value employers place on the tasks that remain difficult to automate. Entry typically requires High school diploma or equivalent, plus Less than 5 years of related experience.
For career planners, this profile should be read alongside the task, skill, and knowledge breakdowns below and the list of employers whose workforce composition includes First-line supervisors of personal service workers. Adjacent occupations shown further down offer lateral moves that preserve industry knowledge while potentially reducing exposure. Pair the AI exposure score with the BLS employment projection and wage percentiles above for a complete career assessment.
Education & Entry Requirements
Top Tasks (O*NET)
- 1. Train workers in proper operational procedures and functions and explain company policies.
- 2. Meet with managers or other supervisors to stay informed of changes affecting operations.
- 3. Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- 4. Recruit and hire staff members.
- 5. Resolve customer complaints regarding worker performance or services rendered.
- 6. Take disciplinary action to address performance problems.
- 7. Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- 8. Investigate employee complaints and resolve problems following management rules and regulations.
- 9. Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- 10. Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
Key Skills Required
- Active Listening
- Critical Thinking
- Speaking
- Social Perceptiveness
- Coordination
- Time Management
- Management of Personnel Resources
- Reading Comprehension
- Service Orientation
- Persuasion
Knowledge Areas
- Customer and Personal Service
- English Language
- Administration and Management
- Public Safety and Security
- Psychology
- Personnel and Human Resources
- Education and Training
- Administrative
- Computers and Electronics
- Medicine and Dentistry
Frequently Asked Questions
Will AI replace First-line supervisors of personal service workers?
First-line supervisors of personal service workers has an AI exposure score of 33%, indicating a medium level of automation risk. The majority of tasks in this role require human judgment, creativity, or physical presence that AI cannot easily replicate.
What is the job outlook for First-line supervisors of personal service workers?
According to BLS Employment Projections 2024-2034, First-line supervisors of personal service workers is projected to grow by 6.7% over the decade. Current employment stands at approximately 149,100 workers.
What skills are needed for First-line supervisors of personal service workers?
Key skills for First-line supervisors of personal service workers include Active Listening, Critical Thinking, Speaking, and others. Typical entry-level education is High school diploma or equivalent.
How much do First-line supervisors of personal service workers earn?
The median annual wage for First-line supervisors of personal service workers is $47,080, according to BLS Occupational Employment and Wage Statistics (May 2024). Actual earnings vary by location, experience, industry, and employer. The BLS publishes detailed wage percentiles by region in its Occupational Employment and Wage Statistics program.
What education is required for First-line supervisors of personal service workers?
The typical entry-level education for First-line supervisors of personal service workers is High school diploma or equivalent. Employers generally expect Less than 5 years of related work experience. On-the-job training typically involves None. Requirements can vary by employer and specialization.
Which companies employ First-line supervisors of personal service workers?
First-line supervisors of personal service workers roles exist across many industries and employers. Workforce composition is estimated from BLS industry-occupation employment distributions matched to SEC-registered public companies.
AI Exposure Rating
Medium automation risk based on 10 analyzed tasks. Most tasks require human judgment and are resistant to automation.
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Data sources: Bureau of Labor Statistics Employment Projections 2024–2034 and O*NET Database 30.0. Employment figures are rounded. Wage data from BLS Occupational Employment Statistics (OES).