Social and community service managers
SOC Code: 11-9151
Social and community service managers carries a 31% AI exposure score (Medium automation risk), with a median annual wage of $78,240 and +6.4% projected employment growth from 2024 to 2034 (BLS), affecting approximately 219,800 workers. Full task breakdown, skills, and employer data are below.
Proportion of tasks susceptible to AI automation (O*NET analysis)
AI Exposure vs Industry Growth
Total occupations tracked
832
Covering all SOC major groups
Data currency
2024
BLS Employment Projections
AI exposure avg
40%
Fleet-wide median across all roles
Composite score weighing O*NET task data completeness, BLS projection methodology, and cross-validation with employer risk grades.
Employment Projections
Occupation Insight
Social and community service managers (SOC 11-9151) carries an AI exposure score of 31%, placing it in the Medium automation-risk tier. This score is computed from O*NET Database 30.0 task-level analysis, where each task an occupation performs is evaluated against current generative AI, robotic process automation, and machine-learning capabilities. A score below 40% reflects tasks anchored in physical dexterity, unstructured environments, or high-touch human interaction that current AI cannot reliably replicate.
The economic context matters alongside the risk score. BLS counted approximately 219,800 workers in this occupation in 2024, and projects a +6.4% change through 2034 — modest growth that keeps the occupation viable even as tasks evolve. Median annual compensation stands at $78,240, reflecting both skill scarcity and the value employers place on the tasks that remain difficult to automate. Entry typically requires Bachelor's degree, plus Less than 5 years of related experience.
For career planners, this profile should be read alongside the task, skill, and knowledge breakdowns below and the list of employers whose workforce composition includes Social and community service managers. Adjacent occupations shown further down offer lateral moves that preserve industry knowledge while potentially reducing exposure. Pair the AI exposure score with the BLS employment projection and wage percentiles above for a complete career assessment.
Education & Entry Requirements
Top Tasks (O*NET)
- 1. Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- 2. Direct activities of professional and technical staff members and volunteers.
- 3. Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- 4. Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- 5. Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- 6. Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- 7. Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- 8. Recruit, interview, and hire or sign up volunteers and staff.
- 9. Research and analyze member or community needs to determine program directions and goals.
- 10. Implement and evaluate staff, volunteer, or community training programs.
Key Skills Required
- Social Perceptiveness
- Service Orientation
- Active Listening
- Critical Thinking
- Active Learning
- Monitoring
- Coordination
- Complex Problem Solving
- Judgment and Decision Making
- Time Management
Knowledge Areas
- Customer and Personal Service
- Administration and Management
- English Language
- Psychology
- Education and Training
- Personnel and Human Resources
- Therapy and Counseling
- Public Safety and Security
- Administrative
- Sociology and Anthropology
Frequently Asked Questions
Will AI replace Social and community service managers?
Social and community service managers has an AI exposure score of 31%, indicating a medium level of automation risk. The majority of tasks in this role require human judgment, creativity, or physical presence that AI cannot easily replicate.
What is the job outlook for Social and community service managers?
According to BLS Employment Projections 2024-2034, Social and community service managers is projected to grow by 6.4% over the decade. Current employment stands at approximately 219,800 workers.
What skills are needed for Social and community service managers?
Key skills for Social and community service managers include Social Perceptiveness, Service Orientation, Active Listening, and others. Typical entry-level education is Bachelor's degree.
How much do Social and community service managers earn?
The median annual wage for Social and community service managers is $78,240, according to BLS Occupational Employment and Wage Statistics (May 2024). Actual earnings vary by location, experience, industry, and employer. The BLS publishes detailed wage percentiles by region in its Occupational Employment and Wage Statistics program.
What education is required for Social and community service managers?
The typical entry-level education for Social and community service managers is Bachelor's degree. Employers generally expect Less than 5 years of related work experience. On-the-job training typically involves None. Requirements can vary by employer and specialization.
Which companies employ Social and community service managers?
Social and community service managers roles exist across many industries and employers. Workforce composition is estimated from BLS industry-occupation employment distributions matched to SEC-registered public companies.
AI Exposure Rating
Medium automation risk based on 10 analyzed tasks. Most tasks require human judgment and are resistant to automation.
Related Occupations
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Data sources: Bureau of Labor Statistics Employment Projections 2024–2034 and O*NET Database 30.0. Employment figures are rounded. Wage data from BLS Occupational Employment Statistics (OES).