Concierges
SOC Code: 39-6012
Concierges carries a 27% AI exposure score (Medium automation risk), with a median annual wage of $37,320 and +2.3% projected employment growth from 2024 to 2034 (BLS), affecting approximately 45,600 workers. Full task breakdown, skills, and employer data are below.
Proportion of tasks susceptible to AI automation (O*NET analysis)
AI Exposure vs Industry Growth
Total occupations tracked
832
Covering all SOC major groups
Data currency
2024
BLS Employment Projections
AI exposure avg
40%
Fleet-wide median across all roles
Composite score weighing O*NET task data completeness, BLS projection methodology, and cross-validation with employer risk grades.
Employment Projections
Occupation Insight
Concierges (SOC 39-6012) carries an AI exposure score of 27%, placing it in the Medium automation-risk tier. This score is computed from O*NET Database 30.0 task-level analysis, where each task an occupation performs is evaluated against current generative AI, robotic process automation, and machine-learning capabilities. A score below 40% reflects tasks anchored in physical dexterity, unstructured environments, or high-touch human interaction that current AI cannot reliably replicate.
The economic context matters alongside the risk score. BLS counted approximately 45,600 workers in this occupation in 2024, and projects a +2.3% change through 2034 — modest growth that keeps the occupation viable even as tasks evolve. Median annual compensation stands at $37,320, reflecting both skill scarcity and the value employers place on the tasks that remain difficult to automate. Entry typically requires High school diploma or equivalent, plus None of related experience.
For career planners, this profile should be read alongside the task, skill, and knowledge breakdowns below and the list of employers whose workforce composition includes Concierges. Adjacent occupations shown further down offer lateral moves that preserve industry knowledge while potentially reducing exposure. Pair the AI exposure score with the BLS employment projection and wage percentiles above for a complete career assessment.
Education & Entry Requirements
Top Tasks (O*NET)
- 1. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- 2. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- 3. Provide directions to guests.
- 4. Order flowers for guests.
- 5. Make travel arrangements for sightseeing or other tours.
- 6. Pick up and deliver items or run errands for guests.
- 7. Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- 8. Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
- 9. Arrange childcare services for guests.
- 10. Provide food and beverage services to guests.
Key Skills Required
- Active Listening
- Speaking
- Social Perceptiveness
- Service Orientation
- Coordination
- Reading Comprehension
- Critical Thinking
- Monitoring
- Persuasion
- Judgment and Decision Making
Knowledge Areas
- Customer and Personal Service
- English Language
- Administrative
- Transportation
- Administration and Management
- Computers and Electronics
- Public Safety and Security
- Sales and Marketing
- Psychology
- Communications and Media
Frequently Asked Questions
Will AI replace Concierges?
Concierges has an AI exposure score of 27%, indicating a medium level of automation risk. The majority of tasks in this role require human judgment, creativity, or physical presence that AI cannot easily replicate.
What is the job outlook for Concierges?
According to BLS Employment Projections 2024-2034, Concierges is projected to grow by 2.3% over the decade. Current employment stands at approximately 45,600 workers.
What skills are needed for Concierges?
Key skills for Concierges include Active Listening, Speaking, Social Perceptiveness, and others. Typical entry-level education is High school diploma or equivalent.
How much do Concierges earn?
The median annual wage for Concierges is $37,320, according to BLS Occupational Employment and Wage Statistics (May 2024). Actual earnings vary by location, experience, industry, and employer. The BLS publishes detailed wage percentiles by region in its Occupational Employment and Wage Statistics program.
What education is required for Concierges?
The typical entry-level education for Concierges is High school diploma or equivalent. Employers generally expect None of related work experience. On-the-job training typically involves Moderate-term on-the-job training. Requirements can vary by employer and specialization.
Which companies employ Concierges?
Concierges roles exist across many industries and employers. Workforce composition is estimated from BLS industry-occupation employment distributions matched to SEC-registered public companies.
AI Exposure Rating
Medium automation risk based on 10 analyzed tasks. Most tasks require human judgment and are resistant to automation.
Related Occupations
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Data sources: Bureau of Labor Statistics Employment Projections 2024–2034 and O*NET Database 30.0. Employment figures are rounded. Wage data from BLS Occupational Employment Statistics (OES).